Following Dr Karen Darby’s departure from the practice, Dr Neil Martin has now taken up the post and is busy introducing himself to his list of patients. Unfortunately Richard Fisher Read more »
In this practice we take complaints very seriously indeed and try to ensure that all patients are pleased with their experience of our service. When patients complain, they must be dealt with courteously and promptly so that the matter is resolved as quickly as possible. This procedure is based on these objectives.
Our aim is to react to complaints in the way in which we would want our complaint about a service to be handled. We learn from every mistake that we make and we respond to patients’ concerns in a caring and sensitive way.
Please view our complaints policy and how to complain.
If you wish further advice you should contact:
Dental Complaints Service
The Lansdowne Building
2 Lansdowne Road
Tel. 08456 120 540
E-mail: info@dental complaints.org.uk
The General Dental Council
37 Wimpole Street
Tel. 020 7887 3800
Tel. 0800 169 7220